Dear customers,

Your satisfaction is very important to us. In case you experience any quality issues with one of our buses, please do not hesitate to contact us.

In order to serve you better, we offer the option of an electronic claim submission. Prior to filling out an electronic complaint form, please have all relevant information available, including vehicle information and details of its malfunction. To help us better assess the extent of the problem, please provide photo documentation as well along with a detailed description of the problem. This will not only help us to facilitate your request in a timely manner but it will also contribute to a continual quality improvements of our vehicles. Our dedicated customer service is here to assist you during this process and will keep you informed about the status of your complaint.